FAQ
FAQ
If you should have additional questions, please contact us!
General
These are our most frequently asked questions about visiting the Ross Park Zoo.
You may find our admission hours by visiting our hours and directions page. In the event of inclement weather, the zoo may close and a notice will be posted on our social media pages.
We recommend setting aside at least one hour for your visit.
No. Dogs or other animals are strictly prohibited on zoo grounds with the exception of service dogs. Please also be mindful of leaving pets in your vehicle while visiting the zoo. It is not permitted, and we will ask you to leave.
Yes. Food and non-alcoholic beverages are permitted within the zoo. Feeding of the animals is strictly prohibited due to health and other hazards.
For the health and safety of our animals and other guests, smoking is prohibited within the Ross Park campus.
Services
Here you’ll find our top questions for services and facilities at the zoo.
Yes! Please let our visitor services staff in the ticket booth or gift shop know if you need to utilize the tram.
A limited number of complimentary wheelchairs are available upon request.
Strollers are available to rent for $2.00 each.
First Aid is available at the ticket booth and main office. To find these areas, please click or tap here to see our map.
No. We accept both cash and credit cards at the ticket booth, Leopard’s Spot Snack Shack, and Zoovenirs Gift Shop.
Other
And finally, some additional questions we’re frequently asked.
Please see our gift shop for any missing items. If your missing item has not been found, please let a staff member know along with your name and number and if it is found after you have left the zoo, we will contact you by phone.
Yes! The Ross Park Zoo offers several membership options. Visit our membership page to learn more.
The Ross Park Zoo has discounts for military personnel, college students, and seniors. Visit our admission prices page for more details.
Additionally, several special events and promotional days throughout the year offer reduced admission rates. Follow us on social media, or visit our upcoming events page, to stay up to date on these specials.
All visitors are welcome to take photos and/or video for personal use. Commercial photography requires prior approval from our marketing department. The Ross Park Zoo will occasionally take photos or video of visitors for educational and promotional purposes. Entry into the Ross Park Zoo grants permission for the use of these images.